Pets At Home Customer Complaints

The company sells products including food toys bedding medication and accessories and pets.

Pets at home customer complaints. Do some good every time you swipe join our vip club today. We have taken the decision to temporarily close our phone lines so that our colleagues can safely work from home. If you have not received an email and do not have a pets at home account please contact customer service using the contact details at the bottom of the help page. To contact us during this period please use our live chat service which is operated 7 days a week between the hours of 9am and 8pm.

Pets at home ltd is not part of the allianz uk group. We just went to chester pets at home store and had appalling customer service. Pets at home complaints to complain about pets at home call the number. If you have received an order email from us then your order has gone through this will be sent within 15 minutes.

Delivery find out more. Welcome to pets at home customer service. In 2015 an edition of watchdog included a report on the pet store chain pets at home. Petplan is a trading name of pet plan limited who administer the cover and allianz insurance plc.

Phoned dpd who advised i contact pets at home guess what they are uncontactable phone and email services are suspended and the wait for live chat had 293 people ahead of me. Pets at home made a number of complaints about the programme several of which the bbc trust has upheld. I said i wasn t going to shop there again. Our services find out more.

Find a store. What i don t like is the grilling you get when you want to buy fish and that every time you visit you re talked at as though you know nothing about fish keeping and they re the experts. If you have not received an email then you can check in your account to see if the order. Pets at home is the united kingdom s largest pet supplies retailer with more than 370 stores and 6 000 employees.

They will listen to your complaint and take action to investigate and hopefully put things right. Product information find out more. Using your account find out more. Petplan and pets at home work together to distribute pet insurance policies and will share any profit or loss generated as a result of this activity.

Grilled on tank size and what s in there and how far your home is from the. We explained that we had no dog food at all and asked if we could in this instance only use cash. Pets at home complaints contacts call customer services on 0800 328 4204. Contact us find out more.

Overall the trust considers that the report was not duly accurate and that some aspects were not duly impartial and not fair to pets at home. Orders from them previously have been so badly packed the contents of cat food were squashed and dented with small items missing. They were blunt rude and had no empathy whatsoever towards our situation. Faqs find out more.

What i like about pets at home the fish section i can t comment on other areas is the selection and reasonable pricing. We tried our card card only policy at the moment but didn t have sufficient funds but had cash. This pets at home complaints phone number will allow you to speak on the phone with a representative. Pets at home ltd is an appointed representative of pet plan limited.